Shipping & Returns
Shipping and Delivery Policy
At Argan Bay, we’re committed to delivering your skincare essentials swiftly and safely.
Processing Time
Orders are packed and shipped within 1–2 business days (Monday–Friday, excluding bank holidays).
UK Shipping Options
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Standard Delivery (Royal Mail Tracked 48): £4.50
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FREE Standard Delivery on all UK orders over £75
Estimated delivery time: 2–3 business days after dispatch.
Where We Ship
We currently ship within the United Kingdom only.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number or/and instruction via email so you can follow your parcel’s journey.
Possible Delays
Please allow for slight delays during peak seasons or postal disruptions. If anything unexpected happens, we’ll keep you updated.
Return & Refund Policy
At Argan Bay, we believe in skincare you can trust—and that includes your shopping experience. Not quite right?
You can return unopened, unused items within 14 days of delivery for a full refund. Just email us at [sales@arganbay.co.uk] with your order number and reason for return. We'll guide you through the simple steps.
Damaged or faulty item?
Contact us within 48 hours of receiving your order, and we’ll send a replacement or offer a full refund—your choice.
Please note: Items must be in original condition and packaging
Return shipping is at your expense unless the item is faulty.
Refunds are processed within 5–7 business days.
We don’t offer direct exchanges—just return and reorder.
💛 We’re here to help – If you have any concerns, reach out anytime. Your satisfaction means everything to us.